National Telecommuting Institute, Inc., a Massachusetts-based staffing support firm, agreed to pay $1.25 million to settle a federal disability discrimination lawsuit.

NTI was charged with violating the Americans with Disabilities Act because it did not place or refer blind and low-vision applicants who used accessibility technologies such as screen readers. The lawsuit also alleged that NTI denied disability-related accommodations during the application process.

In addition to the monetary settlement, the consent decree also requires NTI to provide internal training about rights and responsibilities under the ADA and to revise its reasonable accommodation policies and practices.

What would a respectful employer have done? 

Respectful employers don’t wait until they are sued to start thinking about reasonable accommodations for disability, religion, or pregnancy. Make sure your managers understand their obligations in fair and legal hiring, supervision, and performance management. Find out more about our Hiring the Best, Managing Within the Law and Managing for Excellence training programs or book a 2025 workshop by calling 800-458-2778 or by emailing us.

Information here is correct at the time it is posted. Case decisions cited here may be reversed. Please do not rely on this information without consulting an attorney first.